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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is so easy to work with. They offer an incredible selection of merchandise at a very competitive price. They offer no interest payment plans which are unsurpassed." - Customer on February 6, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

eMedia

Learn a new instrument, master some new licks, or practice your karaoke skills with eMedia's educational software, videos, and beginner kits. Call our Gear Experts now for help with your purchase: 800-460-8089.
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eMedia My Guitar Instructional DVD
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In eMedia My Guitar DVD, an animated character named Gary the Guitar leads kids through 60 lessons by Kevin Garry, Ph.D. Research has proven that children who play a... Learn more...
eMedia 50 Blues Rhythms You Must Know Video
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eMedia's 50 Blues Rhythms is much more than just 50 grooves you can call up at the jam. It's 40 different rhythmic and chord voicing approaches for the 12-bar blues ... Learn more...
eMedia My Violin Software
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Research has proven that children who play an instrument do better in school, make friends more easily, are more creative, learn self-discipline and gain self-confid... Learn more...
eMedia Ralph Shaw the Complete Ukulele Course Video
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The Complete Ukulele Course DVD by Ralph Shaw is perfect for anyone who wants to learn to play or improve his or her ukulele playing technique. Even if you have neve... Learn more...
eMedia 1-2-3 Fingerstyle Guitar Video
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1-2-3 Fingerstyle Guitar is designed for intermediate to advanced flat-pick players who are ready to throw down that pick for a while to finally get a handle on fing... Learn more...
eMedia Bass for Dummies
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The eMedia Bass Guitar For Dummies CD-ROM Software is a fun and easy way to learn bass quickly. Learn to play the bass at your own pace with techniques demonstrated ... Learn more...
eMedia My Piano Software
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Research has proven that children who play an instrument do better in school, make friends more easily, are more creative, learn self-discipline and gain self-confid... Learn more...
eMedia Guitar Method Deluxe Tutorial Pack
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Includes: eMedia Guitar Method and eMedia Intermediate Guitar Method.... Learn more...
eMedia Guitar Collection 2014 Edition 4 Video Set
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This beginner to advanced 4 CD-ROM guitar course is an exceptional value with over 350 lessons and over 160 songs. This set includes eMedia Guitar Method v5, Interme... Learn more...
eMedia TimeStretch Software (Windows)
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TimeStretch lets you learn or practice any piece of music at any speed! It slows down the music without changing pitch so you can play along slowly and gradually com... Learn more...
eMedia 50 Jazz Licks You Must Know Video
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Frank Vignola is an accomplished Jazz guitarist who has recorded and performed with Donald Fagen, David Grisman, Les Paul, Queen Latifah, Mark O Connor and Wynton Ma... Learn more...
eMedia Guitar Lab 50 Rockabilly Licks You Must Know Video
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An up-tempo musical hybrid of country, rock and blues with rhythmic influences borrowed from bebop and swing, Rockabilly has been attracting audiences for decades an... Learn more...
eMedia Singing for Dummies Software
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eMedia Singing for Dummies is a fun and easy way to learn to sing or improve your singing! Professional singer and voice teacher Ory Brown, M.M., guides you through ... Learn more...
eMedia 50 Right Hand Techniques You Must Know Video
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The 50 Right Hand Techniques You Must Know DVD employs a hands-on approach allowing students to play their way through the curriculum, rather than struggle through t... Learn more...
eMedia Ukulele Play Along with Ralph Shaw Video
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With this play along DVD you can put your ukulele skills into action. Suitable for all levels of playing. Ralph Shaw has songs using as few as two chords to as many ... Learn more...
eMedia Singing For Dummies Level 2 Software
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eMedia Singing For Dummies Level 2 builds on the beginning vocal lessons found in eMedia Singing For Dummies. These new lessons help you add that extra finesse you s... Learn more...
eMedia Guitar Lab Stu Hamm U Bass Basics Instructional Video
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Bass players lay down the foundation in practically every style of music by bridging the gap between the strict rhythm of percussion instruments and the melodic doma... Learn more...
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Get a complete singing course at a great price with the eMedia Singing For Dummies Deluxe. eMedia Singing for Dummies Deluxe includes both eMedia Singing for Dummies... Learn more...
eMedia 1-2-3 Jazz Guitar Video
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1-2-3 Jazz, Frank Vignola presents an intuitive approach for learning how to play jazz guitar without a trace of theory, no tedious exercises and no long drawn out h... Learn more...
eMedia Rock Guitar Collection 2 Volume Set and Video
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The eMedia Rock Guitar Collection is a collection of rock guitar instruction software that provides everything you need to learn rock guitar and to play note-for-not... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20N-98Q6. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2016, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!