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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has the best prices, quality and customer service (if you need them). I don't buy from anywhere else." Customer on June 11, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

eMedia

Learn a new instrument, master some new licks, or practice your karaoke skills with eMedia's educational software, videos, and beginner kits. Call our Gear Experts now for help with your purchase: 800-460-8089.
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eMedia 1-2-3 Fingerstyle Guitar Video
eMedia 1-2-3 Fingerstyle Guitar Video
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1-2-3 Fingerstyle Guitar is designed for intermediate to advanced flat-pick players who are ready to throw down that pick for a while to finally get a handle on fing... Learn more...
eMedia 50 Essential Bebop Licks You Must Know Video
eMedia 50 Essential Bebop Licks You Must Know Video
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Top recording artist, educator, composer, and monster jazz guitarist Sheryl Bailey dug wide and deep into the bebop soundscape to select the lines and approaches tha... Learn more...
eMedia Ukulele Play Along with Ralph Shaw Video
eMedia Ukulele Play Along with Ralph Shaw Video
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With this play along DVD you can put your ukulele skills into action. Suitable for all levels of playing. Ralph Shaw has songs using as few as two chords to as many ... Learn more...
eMedia Ralph Shaw the Complete Ukulele Course Video
eMedia Ralph Shaw the Complete Ukulele Course Video
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The Complete Ukulele Course DVD by Ralph Shaw is perfect for anyone who wants to learn to play or improve his or her ukulele playing technique. Even if you have neve... Learn more...
eMedia My Violin Software
eMedia My Violin Software
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Research has proven that children who play an instrument do better in school, make friends more easily, are more creative, learn self-discipline and gain self-confid... Learn more...
eMedia My Guitar Instructional DVD
eMedia My Guitar Instructional DVD
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In eMedia My Guitar DVD, an animated character named Gary the Guitar leads kids through 60 lessons by Kevin Garry, Ph.D. Research has proven that children who play a... Learn more...
eMedia Piano for Dummies
eMedia Piano for Dummies
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eMedia Piano For Dummies features music from classics to popular modern hits to make learning fun! Enhanced multi-track audio and colorful MIDI accompaniments enhanc... Learn more...
eMedia Singing for Dummies Deluxe Software
eMedia Singing for Dummies Deluxe Software
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Get a complete singing course at a great price with the eMedia Singing For Dummies Deluxe. eMedia Singing for Dummies Deluxe includes both eMedia Singing for Dummies... Learn more...
eMedia Singing For Dummies Level 2 Software
eMedia Singing For Dummies Level 2 Software
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eMedia Singing For Dummies Level 2 builds on the beginning vocal lessons found in eMedia Singing For Dummies. These new lessons help you add that extra finesse you s... Learn more...
eMedia Piano for Dummies Deluxe
eMedia Piano for Dummies Deluxe
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eMedia Piano For Dummies Deluxe Software gives you everything you need to get started on piano or keyboard and more! This two disc set includes Piano For Dummies Lev... Learn more...
eMedia Singing for Dummies Software
eMedia Singing for Dummies Software
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eMedia Singing for Dummies is a fun and easy way to learn to sing or improve your singing! Professional singer and voice teacher Ory Brown, M.M., guides you through ... Learn more...
eMedia Bass for Dummies
eMedia Bass for Dummies
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The eMedia Bass Guitar For Dummies CD-ROM Software is a fun and easy way to learn bass quickly. Learn to play the bass at your own pace with techniques demonstrated ... Learn more...
eMedia Essential Acoustic Guitar Video
eMedia Essential Acoustic Guitar Video
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The eMedia Essential Acoustic Guitar DVD includes 46 easy-to-follow lessons range from basics such as stringing and tuning your guitar to playing chords and strummin... Learn more...
eMedia Singing Method Software
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eMedia Singing Method is a fast and easy way to learn to sing or improve your singing! Over 230 step-by-step lessons start with basics such as proper singing techniq... Learn more...
eMedia Intermediate Piano and Keyboard Method 2
eMedia Intermediate Piano and Keyboard Method 2
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eMedia Intermediate Piano and Keyboard Method v2 is a comprehensive music experience! In over 150 full-screen lessons, it teaches you to improve your playing, gain c... Learn more...
eMedia Band Collection 5 Software and 1 DVD Set
eMedia Band Collection 5 Software and 1 DVD Set
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Have you ever wanted to start a band? A lot of famous groups such as U2 started out as just friends who wanted to play. They learned how to make music together, all ... Learn more...
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Questions? Our gear experts can help!
866-zZounds (866-996-8637)
When you call, mention priority code 20H-2SV3. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!