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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos Zounds is probably the most honest online retailer Ive ever dealt with. Every little guarantee they make to you, they live up to it. I cannot put into words how much I appreciate that. 2 day shipping means 2 day shipping with Zounds, and any question Ive ever had they have answered it promptly. - Customer on May 12
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

eMedia

Learn a new instrument, master some new licks, or practice your karaoke skills with eMedia's educational software, videos, and beginner kits. Call our Gear Experts now for help with your purchase: 800-460-8089.
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eMedia Play Banjo Pack
eMedia Play Banjo Pack
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The eMedia Play Banjo Pack will get you started with one of the world's most popular folk instruments. Learn to play this unique and wonderful instrument with a pack... Learn more...
eMedia Guitar Collection 2014 Edition 4 Video Set
eMedia Guitar Collection 2014 Edition 4 Video Set
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This beginner to advanced 4 CD-ROM guitar course is an exceptional value with over 350 lessons and over 160 songs. This set includes eMedia Guitar Method v5, Interme... Learn more...
eMedia My Voice Karaoke Software
eMedia My Voice Karaoke Software
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No need to buy special karaoke versions of the songs that you already own. Simply import tracks from your iTunes library, audio CDs, video files, or recordings from ... Learn more...
eMedia 50 Jazz Licks You Must Know Video
eMedia 50 Jazz Licks You Must Know Video
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Frank Vignola is an accomplished Jazz guitarist who has recorded and performed with Donald Fagen, David Grisman, Les Paul, Queen Latifah, Mark O Connor and Wynton Ma... Learn more...
eMedia Piano Method Deluxe Tutorial Pack
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Includes: eMedia Piano and Keyboard Method, and eMedia Intermediate Piano and Keyboard Method.... Learn more...
eMedia Guitar Accessory Kit
eMedia Guitar Accessory Kit
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eMedia has packaged together everything a guitar player needs to start playing with their guitar, this kit includes eMedia Starter Guitar Lessons CD-ROM software, eM... Learn more...
eMedia 50 Chord Tricks You Must Know Video
eMedia 50 Chord Tricks You Must Know Video
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Stop shedding those blazing licks and supercilious fretboard acrobatics and sink your teeth into these eMedia 50 Chord Tricks You Must Know from Matt Brandt.... Learn more...
eMedia Masters of Blues Guitar Software
eMedia Masters of Blues Guitar Software
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eMedia Masters of Blues Guitar is the ultimate way to learn how to play classic blues songs, from the masters themselves, including Stevie Ray Vaughn, Buddy Guy, B.B... Learn more...
eMedia Guitar Lab 50 Rockabilly Licks You Must Know Video
eMedia Guitar Lab 50 Rockabilly Licks You Must Know Video
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An up-tempo musical hybrid of country, rock and blues with rhythmic influences borrowed from bebop and swing, Rockabilly has been attracting audiences for decades an... Learn more...
eMedia Bass Method Instructional Software
eMedia Bass Method Instructional Software
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Bass has never been so easy as with this beginning level CD-ROM. Bass Method 1 features 114 step-by-step lessons with on-screen instructor John Arbo. Over 30 split-s... Learn more...
eMedia Essential Bass Guitar Video
eMedia Essential Bass Guitar Video
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The eMedia Essential Bass Guitar DVD includes 33 easy-to-follow lessons range from the basics such as stringing and tuning your bass to major scales and creating a b... Learn more...
eMedia My Guitar Software
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Research has proven that children who play an instrument do better in school, make friends more easily, are more creative, learn self-discipline and gain self-confid... Learn more...
eMedia Guitar Lab Stu Hamm U Bass Basics Instructional Video
eMedia Guitar Lab Stu Hamm U Bass Basics Instructional Video
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Bass players lay down the foundation in practically every style of music by bridging the gap between the strict rhythm of percussion instruments and the melodic doma... Learn more...
eMedia Guitar for Dummies
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The eMedia Guitar for Dummies CD-ROM makes learning quick and easy with over 80 step-by-step lessons (approximately one-half of the eMedia Guitar Method curriculum).... Learn more...
Guitar Lab 50 R&B Bass Grooves You Must Know Video
Guitar Lab 50 R&B Bass Grooves You Must Know Video
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Prepare for the fretboard journey that Professor of Groove, Andrew Ford, has mapped out for you in 50 R&B, Soul, and Funk Bass Grooves You Must Know. All aboard Andr... Learn more...
eMedia 50 Right Hand Techniques You Must Know Video
eMedia 50 Right Hand Techniques You Must Know Video
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The 50 Right Hand Techniques You Must Know DVD employs a hands-on approach allowing students to play their way through the curriculum, rather than struggle through t... Learn more...
eMedia Piano and Keyboard Method 3
eMedia Piano and Keyboard Method 3
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This version of eMedia Piano and Keyboard Method offers everything you need to learn how to play! Piano instructor, Irma Irene Justicia, M.A., who has taught at the ... Learn more...
eMedia Piano for Dummies Deluxe
eMedia Piano for Dummies Deluxe
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eMedia Piano For Dummies Deluxe Software gives you everything you need to get started on piano or keyboard and more! This two disc set includes Piano For Dummies Lev... Learn more...
eMedia Guitar Method Lesson Instruction Software
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The expanded version of the world's best-selling beginning guitar CD-ROM! There are 165 comprehensive lessons covering everything from the basics through chord strum... Learn more...
eMedia Band Collection 5 Software and 1 DVD Set
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Have you ever wanted to start a band? A lot of famous groups such as U2 started out as just friends who wanted to play. They learned how to make music together, all ... Learn more...
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866-zZounds (866-996-8637)
When you call, mention priority code 1ZS-BVWR. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2016, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!