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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've enjoyed years of great service from zZounds, my online dealer for any of my guitar and guitar related products. zZounds has proven their professionalism time and time again, and will continue to be the online dealer of choice for me." - Customer on May 16, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

eMedia

Learn a new instrument, master some new licks, or practice your karaoke skills with eMedia's educational software, videos, and beginner kits.
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eMedia My Voice Karaoke Software
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No need to buy special karaoke versions of the songs that you already own. Simply import tracks from your iTunes library, audio CDs, video files, or recordings from ... Learn more...
eMedia Play Banjo Pack
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The eMedia Play Banjo Pack will get you started with one of the world's most popular folk instruments. Learn to play this unique and wonderful instrument with a pack... Learn more...
eMedia Guitar for Dummies
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The eMedia Guitar for Dummies CD-ROM makes learning quick and easy with over 80 step-by-step lessons (approximately one-half of the eMedia Guitar Method curriculum).... Learn more...
eMedia Guitar Accessory Kit
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eMedia has packaged together everything a guitar player needs to start playing with their guitar, this kit includes eMedia Starter Guitar Lessons CD-ROM software, eM... Learn more...
eMedia My Violin Software
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Research has proven that children who play an instrument do better in school, make friends more easily, are more creative, learn self-discipline and gain self-confid... Learn more...
eMedia Bass for Dummies
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The eMedia Bass Guitar For Dummies CD-ROM Software is a fun and easy way to learn bass quickly. Learn to play the bass at your own pace with techniques demonstrated ... Learn more...
eMedia Essential Acoustic Guitar Video
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The eMedia Essential Acoustic Guitar DVD includes 46 easy-to-follow lessons range from basics such as stringing and tuning your guitar to playing chords and strummin... Learn more...
eMedia 50 Chord Tricks You Must Know Video
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Stop shedding those blazing licks and supercilious fretboard acrobatics and sink your teeth into these eMedia 50 Chord Tricks You Must Know from Matt Brandt.... Learn more...
Guitar Lab 50 R&B Bass Grooves You Must Know Video
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Prepare for the fretboard journey that Professor of Groove, Andrew Ford, has mapped out for you in 50 R&B, Soul, and Funk Bass Grooves You Must Know. All aboard Andr... Learn more...
eMedia Piano Method Deluxe Tutorial Pack
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Includes: eMedia Piano and Keyboard Method, and eMedia Intermediate Piano and Keyboard Method.... Learn more...
eMedia 50 Bass Grooves You Must Know Video
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David Santos has fired up the groove with some of the world's most prominent superstars including Crosby Stills & Nash, Billy Joel, Elton John, Phoebe Snow, The Nevi... Learn more...
eMedia Guitar Method Deluxe Tutorial Pack
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Includes: eMedia Guitar Method and eMedia Intermediate Guitar Method.... Learn more...
eMedia 50 Blues Licks You Must Know Video
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New York City producer, guitarist and songwriter Jeff McErlain has shared the stage or worked with Scott Henderson, George Clinton, Zakk Wylde, Will Lee, Omar Hakim ... Learn more...
eMedia Guitar Collection 4 Volume Bundle Software
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This beginner to advanced 4 CD-ROM guitar course is an exceptional value with over 350 lessons and over 160 songs. This set includes eMedia Guitar Method v5, Interme... Learn more...
eMedia 50 Blues Rhythms You Must Know Video
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eMedia's 50 Blues Rhythms is much more than just 50 grooves you can call up at the jam. It's 40 different rhythmic and chord voicing approaches for the 12-bar blues ... Learn more...
eMedia My Piano Software
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Research has proven that children who play an instrument do better in school, make friends more easily, are more creative, learn self-discipline and gain self-confid... Learn more...
eMedia Singing Method Software
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eMedia Singing Method is a fast and easy way to learn to sing or improve your singing! Over 230 step-by-step lessons start with basics such as proper singing techniq... Learn more...
eMedia Masters of Blues Guitar Software
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eMedia Masters of Blues Guitar is the ultimate way to learn how to play classic blues songs, from the masters themselves, including Stevie Ray Vaughn, Buddy Guy, B.B... Learn more...
eMedia Piano for Dummies Deluxe
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eMedia Piano For Dummies Deluxe Software gives you everything you need to get started on piano or keyboard and more! This two disc set includes Piano For Dummies Lev... Learn more...
eMedia Intermediate Piano and Keyboard Method 2
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eMedia Intermediate Piano and Keyboard Method v2 is a comprehensive music experience! In over 150 full-screen lessons, it teaches you to improve your playing, gain c... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20V-DTCM. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!