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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds' Play as You Pay plan is fantastic! I'ts the most affordable way to get gear. I have made three purchases and plan to buy more! Thanks zZounds." Customer on July 22, 2016
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Taylor Guitars
Get excellent quality and tone with a Taylor guitar. Established in 1974, Taylor is one of the world's top acoustic guitar brands. Call our Gear Experts now for help with your purchase: 800-460-8089.
What makes Taylor special
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Taylor T5 Custom Electric Guitar (with Case)
Taylor T5 Custom Electric Guitar (with Case)
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New from $2,999.00 SAVE 21%
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The vintage beauty of a shaded edgeburst Hawaiian koa top gives each Taylor T5 Custom a classic island vibe.... Learn more...
Taylor T3B Semi-Hollowbody Electric Guitar with Bigsby Tremolo and Case
Taylor T3B Semi-Hollowbody Electric Guitar with Bigsby Tremolo and Case
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Like New $1,714.00
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The T3 continues Taylor's quest to expand the range of tones available to the electric player. Inspired by both the T5 and the SolidBody, they've taken the classic s... Learn more...
Taylor K66ce Grand Symphony Cutaway Acoustic-Electric Guitar, 12-String
Taylor K66ce Grand Symphony Cutaway Acoustic-Electric Guitar, 12-String
New from $4,499.00 SAVE 22%
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Undeniable beauty, incredible playability, scintillating tone and Taylor's electronics make the K66ce a 12-string set apart. The Taylor Expression System 2 (ES2) is ... Learn more...
Taylor K22ce Koa Grand Concert Acoustic-Electric Guitar
Taylor K22ce Koa Grand Concert Acoustic-Electric Guitar
New from $4,399.00 SAVE 22%
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The Taylor K22ce captures Hawaiian koa's captivating beauty that is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright and fo... Learn more...
Taylor K16ce Grand Symphony Koa Limited Acoustic-Electric Guitar
Taylor K16ce Grand Symphony Koa Limited Acoustic-Electric Guitar
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This limited edition Taylor Grand Symphony pairs the honey-brown hues and rich figure of AA-grade koa with a cedar top. Darker cedar was chosen to match koa's color ... Learn more...
Taylor Custom-GO-8879 Grand Orchestra Custom Acoustic-Electric Guitar (with Case)
Taylor Custom-GO-8879 Grand Orchestra Custom Acoustic-Electric Guitar (with Case)
New from $4,722.00 SAVE 25%
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Taylor Custom Shop guitars offer players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thorough s... Learn more...
Taylor Custom-GC-8880 Grand Concert Custom Acoustic-Electric Guitar (with Case)
Taylor Custom-GC-8880 Grand Concert Custom Acoustic-Electric Guitar (with Case)
New from $4,827.00 SAVE 25%
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Taylor Custom Shop guitars offer players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thorough s... Learn more...
Taylor GC8876CUSTOM Grand Concert 12-Fret Custom Acoustic-Electric Guitar (with Case)
Taylor GC8876CUSTOM Grand Concert 12-Fret Custom Acoustic-Electric Guitar (with Case)
New from $5,825.00 SAVE 24%
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The Taylor Custom Shop guitars offer players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thorou... Learn more...
Taylor GAce 2012 Fall Limited Edition Acoustic-Electric Guitar
Taylor GAce 2012 Fall Limited Edition Acoustic-Electric Guitar
 
Like New $2,199.00
Only 1 Left!
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The Taylor GAce-FLTD 2012 Fall Limited acoustic-electric guitar features Taylor's signature Grand Auditorium body shape constructed of top quality tonewoods that pro... Learn more...
Taylor Custom-GA-8877 Grand Auditorium Custom Acoustic-Electric Guitar (with Case)
Taylor Custom-GA-8877 Grand Auditorium Custom Acoustic-Electric Guitar (with Case)
New from $6,241.00 SAVE 24%
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The Taylor Custom Shop guitars offers players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thoro... Learn more...
Taylor Custom-GA-8874 Grand Auditorium Custom Acoustic-Electric Guitar (with Case)
Taylor Custom-GA-8874 Grand Auditorium Custom Acoustic-Electric Guitar (with Case)
New from $6,537.00 SAVE 25%
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The Taylor Custom Shop guitars offers players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thoro... Learn more...
Taylor Custom-DN-8875 Dreadnought Acoustic-Electric Guitar (with Case)
Taylor Custom-DN-8875 Dreadnought Acoustic-Electric Guitar (with Case)
New from $6,687.00 SAVE 25%
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The Taylor Custom Shop guitars offers players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thoro... Learn more...
Taylor 916ce Grand Symphony Acoustic-Electric Guitar
Taylor 916ce Grand Symphony Acoustic-Electric Guitar
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The Taylor 916ce Grand Symphony is an astoundingly toneful instrument with beautiful inlay details and an armrest for a distinct look and brilliant feel. Solid India... Learn more...
Taylor 86147 Deluxe T5z Acoustic Guitar Case
Taylor 86147 Deluxe T5z Acoustic Guitar Case
New from $199.00 SAVE 17%
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A deluxe hardshell case designed to fit your Taylor T5z guitar perfectly. Protect your investment in a great instrument by transporting it in this hardshell case. Ge... Learn more...
Taylor 86118 Deluxe Grand Orchestra Acoustic Guitar Case
Taylor 86118 Deluxe Grand Orchestra Acoustic Guitar Case
New from $199.00 SAVE 17%
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Brown deluxe case with deep red velvet interior and gold hardware, for Grand Orchestra shaped Taylor guitars.... Learn more...
Taylor 856ce Grand Symphony Cutaway Acoustic-Electric Guitar, 12-String
Taylor 856ce Grand Symphony Cutaway Acoustic-Electric Guitar, 12-String
New from $3,599.00 SAVE 22%
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Taylor's 12-string 856ce blends power, balance and crystal-clear articulation, harnessing rosewood's full-spectrum tonal range to give players an expressive 12-strin... Learn more...
Taylor 816e Grand Symphony Acoustic-Electric Guitar
Taylor 816e Grand Symphony Acoustic-Electric Guitar
New from $3,299.00 SAVE 22%
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Slightly bigger than Taylor's Grand Auditorium body style, the Taylor Grand Symphony 816e yields a rich and powerful sound without sacrificing bell-like articulation... Learn more...
Taylor 812ce 12-Fret Grand Concert Acoustic-Electric Guitar
Taylor 812ce 12-Fret Grand Concert Acoustic-Electric Guitar
New from $3,649.00 SAVE 22%
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of $304.09
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The 12-fret version of the 812 yields a slightly different character than the 14-fret because the bridge position is closer to the center of the lower bout and becau... Learn more...
Taylor 810e Dreadnought Acoustic-Electric Guitar (with Case)
Taylor 810e Dreadnought Acoustic-Electric Guitar (with Case)
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New from $3,299.00 SAVE 22%
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The rosewood/spruce 810e brings Taylor's tone-enhancing refinements to the traditional steel-string dreadnought, blending driving low-end power with a vibrant upper ... Learn more...
Taylor 714e Grand Symphony Acoustic-Electric Guitar
Taylor 714e Grand Symphony Acoustic-Electric Guitar
New from $2,799.00 SAVE 24%
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Taylor's Grand Auditorium body style locates the sweet spot between a big and small guitar, and the result is tremendous tonal balance and versatility. Together with... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!