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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I like zZounds because of their prompt service, and the fact that they'll let you pay for your guitar over 8 installments. It just makes it easier for hard-working people to get really good equipment!" - customer on December 16
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories
Taylor Guitars
Get excellent quality and tone with a Taylor guitar. Established in 1974, Taylor is one of the world's top acoustic guitar brands. Call our Gear Experts now for help with your purchase: 800-460-8089.
What makes Taylor special
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Taylor 520e All-Mahogany Dreadnought Acoustic-Electric Guitar
New from $2,399.00 SAVE 23%
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The powerful dreadnought Taylor 520e, paired with an all-mahogany tonewood selection, unleashes a robust tone with a strong upper midrange that hearty strummers and ... Learn more...
Taylor 520 All-Mahogany Dreadnought Acoustic Guitar
New from $2,099.00 SAVE 22%
Like New $1,579.00 SAVE 41%
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Taylor's all-mahogany Dreadnought 520 guitar pairs a traditional acoustic body style with a classic tonewood, resulting in an extra punchy midrange (especially the u... Learn more...
Taylor T5 Pro Electric Guitar (with Case)
New from $2,699.00 SAVE 22%
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A striking figured maple top sets the Taylor T5 Pro apart from its other T5 siblings.... Learn more...
Taylor 522 All-Mahogany Grand Concert Acoustic Guitar (with Case)
New from $2,099.00 SAVE 22%
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Taylor's all-mahogany Grand Concert 522 yields a smooth, balanced, easy-going character that will work well for blues, country and ragtime picking, with the added pl... Learn more...
Taylor 210 Acoustic Guitar with Hardshell Gig Bag
 
Like New $639.95
Only 1 Left!
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Taylor's layered rosewood 210 model hones in on the fundamentals of a great guitar-playing experience to give you clear, balanced tone and great intonation. Choose f... Learn more...
Taylor 812e Grand Concert Acoustic-Electric Guitar (with Case)
New from $3,299.00 SAVE 22%
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Taylor's rosewood/spruce 812e-ES2 Grand Concert Acoustic-Electric Guitar is all about articulation and intimacy. It's a fingerstyle favorite for its balanced and foc... Learn more...
Taylor T3B Semi-Hollowbody Electric Guitar with Bigsby Tremolo and Case
 
Like New $1,519.00
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The T3 continues Taylor's quest to expand the range of tones available to the electric player. Inspired by both the T5 and the SolidBody, they've taken the classic s... Learn more...
Taylor T3 Semi-Hollowbody Electric Guitar (with Case)
 
Like New $1,359.00
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The T3 continues Taylor's quest to expand the range of tones available to the electric player. Inspired by both the T5 and the SolidBody, they've taken the classic s... Learn more...
Taylor 210ce 2013 Acoustic-Electric Guitar (with Gig Bag)
 
Like New $894.95
Only 1 Left!
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Taylor's rosewood laminate 200 Series models, which the Taylor 210CE is part of, hone in on the fundamentals of a great guitar-playing experience to give you clear, ... Learn more...
Taylor 524 All-Mahogany Grand Auditorium Acoustic Guitar
New from $2,099.00 SAVE 22%
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Taylor's 524 all-mahogany Grand Auditorium acoustic guitar is adept at a full range of playing styles. The mahogany top adds a natural compression to the strong midr... Learn more...
Taylor 814e Grand Auditorium Acoustic-Electric Guitar (with Case)
New from $3,299.00 SAVE 22%
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Taylor's popular 814ce offers players the ultimate all-purpose guitar. Its balance, warmth and articulation are great for fingerstyle, it has enough punch as a strum... Learn more...
Taylor GC Custom 12 Fret AA Acoustic-Electric Guitar
New from $4,299.00 SAVE 26%
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This 12-fret acoustic is a fingerstyle player's dream! Taylor's compact Grand Concert body shape and short scale length make for a superb, comfortable playing experi... Learn more...
Taylor PS14ce-ES2 Presentation Grand Auditorium Acoustic-Electric Guitar
New from $7,999.00 SAVE 14%
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Taylor's Presentation Series guitars, which the PS14ce-ES2 is a part of, occupy a class all their own. Taylor's finest sets of cocobolo are paired with premium Sitka... Learn more...
Taylor PS16ce GS Cutaway Acoustic-Electric Guitar
New from $6,699.00 SAVE 28%
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The Taylor PS16ce Presentation Grand Symphony Cutaway ES acoustic electric guitar stands alone when comparing both sound and comfort of play. The finest sets of coco... Learn more...
Taylor Custom-GS-8878 Grand Symphony Custom Acoustic-Electric Guitar (with Case)
New from $4,722.00 SAVE 25%
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Taylor Custom Shop guitars offer players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thorough s... Learn more...
Taylor Custom-GO-8879 Grand Orchestra Custom Acoustic-Electric Guitar (with Case)
New from $4,722.00 SAVE 25%
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Taylor Custom Shop guitars offer players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thorough s... Learn more...
Taylor Custom-GC-8880 Grand Concert Custom Acoustic-Electric Guitar (with Case)
New from $4,827.00 SAVE 25%
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Taylor Custom Shop guitars offer players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thorough s... Learn more...
Taylor GC8876CUSTOM Grand Concert 12-Fret Custom Acoustic-Electric Guitar (with Case)
New from $5,825.00 SAVE 24%
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The Taylor Custom Shop guitars offer players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thorou... Learn more...
Taylor GAce 2012 Fall Limited Edition Acoustic-Electric Guitar
 
Like New $2,444.00
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The Taylor GAce-FLTD 2012 Fall Limited acoustic-electric guitar features Taylor's signature Grand Auditorium body shape constructed of top quality tonewoods that pro... Learn more...
Taylor DNce 2012 Fall Limited Edition Acoustic-Electric Guitar
 
Like New $2,394.00
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Simple design, elegant look, and a powerful tone. The Taylor DNce-FLTD 2012 Fall Limited acoustic-electric guitar is a unique instrument with an understated look and... Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20F-6Y6Z. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2016, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!