800-ZZOUNDS (800-996-8637)
When you call, mention priority code 20L-DS7T
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  • Mon, Tue, Wed, Thur, Fri 7:30AM - 11:30PM
  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've bought several items from zZounds. I had purchased a bass amp and had to return it because of a manufacturing defect. I received a return slip and shipped it back with no problems. The shipping on a bass combo amp isn't cheap! I've even used the online chat to discuss equipment and actually talked to a bass player that gave some great recommendations on filling out the total sound of my rig. zZounds rocks and will be my exclusive gear store!" Customer on November 24, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories
QSC
With remarkable products like the popular K Series of powered speakers, QSC offers the very best in pro-audio innovation and sound quality. Call our Gear Experts now for help with your purchase: 800-460-8089.
Learn more about QSC:
QSC Active and Powered Loudspeakers
QSC K12 2-Way Powered Speaker (1000 Watts, 1x12")
 
New from $799.99 In Stock
Play as you pay or 8 payments of $100
Free 2-Day Shipping
QSC K10 2-Way Powered Speaker (1000 Watts, 1x10")
 
New from $699.99 In Stock
Play as you pay or 8 payments of $87.50
Free 2-Day Shipping
QSC KW153 3-Way Powered Loudspeaker (1000 Watts, 1x15")
 
New from $1,439.00 In Stock
Play as you pay or 12 payments of $119.92
Free 2-Day Shipping
QSC KW152 2-Way Powered Loudspeaker (1000 Watts, 1x15")
 
New from $1,199.00 In Stock
Play as you pay or 12 payments of $99.92
Free 2-Day Shipping
See All QSC Active and Powered Loudspeakers
QSC Active/Powered PA Subwoofers
QSC KW181 Powered Subwoofer (1000 Watts, 1x18")
 
New from $1,399.00 In Stock
Play as you pay or 12 payments of $116.59
Free 2-Day Shipping
QSC KSub Powered Subwoofer (1000 Watts, 2x12")
 
New from $1,079.99 In Stock
Play as you pay or 12 payments of $90
Free 2-Day Shipping
QSC KLA181 Active Line Array Subwoofer
 
New from $1,999.99 In Stock
Play as you pay or 12 payments of $166.67
Free Ground Shipping Free Ground Shipping
See All QSC Active/Powered PA Subwoofers
QSC Power Amps
QSC RMX 5050a Power Amplifier
 
New from $1,699.99 In Stock
Play as you pay or 12 payments of $141.67
Free 2-Day Shipping
QSC GX7 Power Amplifier (1000 Watts)
 
New from $599.00 In Stock
Play as you pay or 8 payments of $74.88
Free 2-Day Shipping
QSC PLX3602 Lightweight Power Amplifier
 
New from $1,399.99 In Stock
Play as you pay or 12 payments of $116.67
Free Ground Shipping Free Ground Shipping
QSC GX5 Power Amplifier (500 Watts)
 
New from $399.99 In Stock
Play as you pay or 6 payments of $66.67
Free 2-Day Shipping
See All QSC Power Amps
QSC Digital Mixers
QSC TouchMix-16 Compact Digital Mixer
 
New from $1,299.99 In Stock
Play as you pay or 12 payments of $108.34
Free 2-Day Shipping
QSC TouchMix-30 Pro Digital Mixer, 32-Channel
 
New from $1,899.99 In Stock
Play as you pay or 12 payments of $158.34
Free 2-Day Shipping
QSC TouchMix-8 Compact Digital Mixer
 
New from $899.99 In Stock
Play as you pay or 8 payments of $112.50
Free 2-Day Shipping
See All QSC Digital Mixers
QSC Other PA Speaker Accessories
QSC KW Series Speaker Covers
 
New from $69.99 In Stock
Play as you pay or 4 payments of $17.50
Free 2-Day Shipping
QSC K Series Outdoor Speaker Cover
 
New from $29.99 In Stock
Play as you pay
Play as You Pay
on orders of $59+ details
Free 2-Day Shipping
QSC TM-30 Cover TouchMix 30 Pro Fabric Dust Cover
 
New from $19.99 In Stock
Play as you pay
Play as You Pay
on orders of $59+ details
Free 2-Day Shipping
See All QSC Other PA Speaker Accessories
QSC PA Speaker Bags and Cases
QSC K Series Tote Speaker Bags and Covers
 
New from $69.99 In Stock
Play as you pay or 4 payments of $17.50
Free 2-Day Shipping
QSC TM-30 Tote TouchMix 30 Pro Heavy-Duty Bag
 
New from $89.99 In Stock
Play as you pay or 4 payments of $22.50
Free 2-Day Shipping
See All QSC PA Speaker Bags and Cases
QSC PA Speaker Stand Mounts
QSC K Series Speaker Yoke
 
New from $109.99 In Stock
Play as you pay or 4 payments of $27.50
Free 2-Day Shipping
QSC K Series Sub Pole Extension
 
New from $19.99 In Stock
Play as you pay
Play as You Pay
on orders of $59+ details
Free 2-Day Shipping
QSC M10KitW M10 Eyebolt Kit for KW Series Speakers
 
New from $39.99 In Stock
Play as you pay
Play as You Pay
on orders of $59+ details
Free 2-Day Shipping
QSC M10KitC M10 Eyebolt Kit for K Series Speakers
 
New from $39.99 In Stock
Play as you pay
Play as You Pay
on orders of $59+ details
Free 2-Day Shipping
See All QSC PA Speaker Stand Mounts
QSC Digital Mixer Rack and Other Accessories
QSC TS-1 TM-30 TouchMix-30 Pro Tablet Stand
 
New from $39.99 In Stock
Play as you pay
Play as You Pay
on orders of $59+ details
Free 2-Day Shipping
QSC TMR-01 TouchMix Rack Mounting Kit
 
New from $79.99 In Stock
Play as you pay or 4 payments of $20
Free 2-Day Shipping
QSC TMR-2 TM-30 Pro TouchMix-30 Pro Rack Mount Kit
 
New from $49.99 Preorder Today
Play as you pay
Play as You Pay
on orders of $59+ details
Free Ground Shipping Free Ground Shipping
See All QSC Digital Mixer Rack and Other Accessories
QSC PA Speaker Stands
QSC KLA Pole Subwoofer Satellite Pole
 
New from $29.99 In Stock
Play as you pay
Play as You Pay
on orders of $59+ details
Free 2-Day Shipping
See All QSC PA Speaker Stands
QSC 10-Inch Passive Speakers
QSC E10 Passive Loudspeaker
 
New from $379.00 In Stock
Play as you pay or 6 payments of $63.17
Free 2-Day Shipping
See All QSC 10-Inch Passive Speakers
QSC 12-Inch Passive Speakers
QSC E12 Passive Loudspeaker
 
New from $459.99 In Stock
Play as you pay or 6 payments of $76.67
Free 2-Day Shipping
See All QSC 12-Inch Passive Speakers
QSC 15-Inch Passive Speakers
QSC E15 Passive Loudspeaker
 
New from $549.99 In Stock
Play as you pay or 6 payments of $91.67
Free 2-Day Shipping
See All QSC 15-Inch Passive Speakers
BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20L-DS7T. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2016, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!