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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is simply the best! You're not just another number and if somethings wrong they go out of there way to make it right. I think from my own experience you will like doing business with zzounds. Customer on August 8, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

PreSonus

PreSonus makes pro digital mixers, but they're best known for FireWire interfaces that bring clear, warm mic preamps and top-quality A/D converters to home studios. Call our Gear Experts now for help with your purchase: 800-460-8089.
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PreSonus FireStudio Mobile FireWire Audio Interface
PreSonus FireStudio Mobile FireWire Audio Interface
New from $249.95 SAVE 16%
or 6 payments
of $41.66
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Finally, a new-generation, studio-quality FireWire interface that you can use anywhere! The PreSonus FireStudio(tm) Mobile combines the superior analog-circuit desig... Learn more...
PreSonus HP4 4-Channel Headphone Amplifier
PreSonus HP4 4-Channel Headphone Amplifier
New from $129.95 SAVE 18%
Like New $99.95 SAVE 37%
or 4 payments
of $32.49
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In Stock
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The HP4 from PreSonus answers the need for a headphone distribution amplifier with professional specifications in a small package at an affordable price. The HP4 fea... Learn more...
PreSonus Studio One Artist 3.0 Music Production Software
PreSonus Studio One Artist 3.0 Music Production Software
(1)
New from $99.95 SAVE 27%
or 4 payments
of $24.99
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Easy to learn and easy to set up, Studio One Artist is the first choice for anyone who wants to spend more time making music with amazing sound quality. Loaded with ... Learn more...
PreSonus DigiMax D8 8-Channel Microphone Preamp with Digital Output
PreSonus DigiMax D8 8-Channel Microphone Preamp with Digital Output
New from $399.95 SAVE 19%
or 6 payments
of $66.66
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In Stock
Free 2-Day Shipping
The DigiMax D8 is an 8 channel preamplifier featuring 8 award-winning class A XMAX mic preamps with 24-bit ADAT digital output. All eight preamps include variable tr... Learn more...
PreSonus ULT18 Powered Subwoofer
PreSonus ULT18 Powered Subwoofer
New from $1,199.95 SAVE 14%
Like New $1,094.00 SAVE 21%
or 12 payments
of $100.00
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Designed to complement any full-range PA loudspeaker and a perfect companion for the PreSonus ULT12 and ULT15, the ULT18 subwoofer delivers a powerful, clear, and ac... Learn more...
PreSonus AudioBox Stereo Recording Package
PreSonus AudioBox Stereo Recording Package
New from $199.95 SAVE 42%
Like New $179.95 SAVE 48%
or 4 payments
of $49.99
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Recording rehearsals and performances in schools, churches, and studios is easy with the PreSonus AudioBox Stereo recording kit!... Learn more...
PreSonus SL1602 Mixer Rack Ear Kit
PreSonus SL1602 Mixer Rack Ear Kit
(2)
New from $29.95 SAVE 25%
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on orders $59.00+ details
In Stock
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The SL1602 Rack Ears allow the PreSonus 16.0.2 mixer to be mounted in a standard 19" rack.... Learn more...
PreSonus PRM1 Precision Reference Measurement Microphone
PreSonus PRM1 Precision Reference Measurement Microphone
(1)
New from $99.95 SAVE 33%
or 4 payments
of $24.99
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In Stock
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The PreSonus PRM1 delivers excellent quality in an amazingly affordable reference (measurement) mic. It has an omnidirectional polar pattern and exhibits linear freq... Learn more...
PreSonus AudioBox iOne USB iPad Recording System
PreSonus AudioBox iOne USB iPad Recording System
New from $99.95 SAVE 37%
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of $24.99
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In Stock
Free 2-Day Shipping
The PreSonus AudioBox iOne USB iPad Recording System for Mac, PC, and iPad offers one mic input and one instrument input and lets you record anywhere.... Learn more...
PreSonus RC 500 Microphone Preamplifier
PreSonus RC 500 Microphone Preamplifier
(2)
New from $599.95 SAVE 57%
Like New $439.95 SAVE 68%
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of $100.00
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In Stock
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The PreSonus RC 500 combines the custom-designed FET compressor and semi-parametric EQ circuits found in PreSonus' highly lauded ADL 700 tube channel strip with an u... Learn more...
PreSonus T8 Temblor Active Studio Subwoofer
PreSonus T8 Temblor Active Studio Subwoofer
New from $329.95 SAVE 13%
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of $55.00
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To hear what's really going on at the bottom of your mixes, you need a subwoofer that speaks the truth. The PreSonus Temblor T8 lets you take charge of the low-frequ... Learn more...
PreSonus BlueTube DP Version 2 Stereo Tube Microphone Preamplifier
PreSonus BlueTube DP Version 2 Stereo Tube Microphone Preamplifier
(1)
New from $229.95 SAVE 17%
Like New $179.95 SAVE 35%
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of $57.49
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Enjoy solid-state clarity or tube warmth with the BlueTube DP dual-path mic/instrument preamp, which features both PreSonus' classic Class A XMAX(tm) solid-state mic... Learn more...
PreSonus TubePre Version 2 Microphone Preamplifier
PreSonus TubePre Version 2 Microphone Preamplifier
New from $129.95 SAVE 18%
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Twist the PreSonus TubePre V2 Drive saturation control and add the "color" that only a hand-selected 12AX7 vacuum tube can deliver-- from gentle warmth to total fuzz... Learn more...
PreSonus AudioBox 22VSL USB Audio Interface
PreSonus AudioBox 22VSL USB Audio Interface
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New from $174.95 SAVE 29%
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The PreSonus AudioBox 22VSL is the first interface that lets you monitor with super-low-latency delay and reverb and with the same dynamics processing, EQ, high-pass... Learn more...
PreSonus StudioLive RML32AI Digital Mixer, 32-Channel
PreSonus StudioLive RML32AI Digital Mixer, 32-Channel
New from $1,799.95 SAVE 21%
or 12 payments
of $150.00
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Based on the PreSonus StudioLive AI-series engine and controlled with powerful, battle-ready UC Surface touch software for Mac, Windows, and iOS, the StudioLive RML3... Learn more...
PreSonus R65 Active Studio Monitor
PreSonus R65 Active Studio Monitor
New from $299.96 SAVE 40%
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of $50.00
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The PreSonus R65's custom 6.8-inch Air Motion Transformer (AMT) ribbon tweeter responds to the subtlest waveforms and the highest frequencies, resulting in a greater... Learn more...
PreSonus SL1602 Mixer Backpack
PreSonus SL1602 Mixer Backpack
New from $69.95 SAVE 22%
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The SL1602 backpack is made to fit the PreSonus StudioLive 16.0.2 mixer. The thickly-padded synthetic fabric is designed to protect your mixer from impact, bumps, an... Learn more...
PreSonus StudioLive 16.4.2 Dustcover
PreSonus StudioLive 16.4.2 Dustcover
New from $19.95 SAVE 50%
Play as You Pay
on orders $59.00+ details
In Stock
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The StudioLive dust cover is the perfect cloth cover to protect your valuable StudioLive 1642 digital mixer. Fits snugly over your mixers and protects against dust, ... Learn more...
PreSonus StudioLive AR16 USB Mixer, 18-Channel
PreSonus StudioLive AR16 USB Mixer, 18-Channel
New from $599.95 SAVE 14%
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of $100.00
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The PreSonus StudioLive AR16 USB 18-channel hybrid mixers make it simple to mix and record live shows, studio productions, band rehearsals, podcasts, and much more.... Learn more...
PreSonus StudioLive 32.4.2 Mixer Cover
PreSonus StudioLive 32.4.2 Mixer Cover
New from $49.95 SAVE 28%
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Protect your StudioLive 32.4.2 with this PreSonus cover.... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!