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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos zZounds has a great Play As You Pay option, great customer support, and really fast shipping. 36 hours after I placed my order it was in my hands." Customer on November 12, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

PreSonus

PreSonus makes pro digital mixers, but they're best known for FireWire interfaces that bring clear, warm mic preamps and top-quality A/D converters to home studios. Call our Gear Experts now for help with your purchase: 800-460-8089.
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PreSonus Studio One 3 Recording Package
PreSonus Studio One 3 Recording Package
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New from $299.95 SAVE 31%
Like New $269.95 SAVE 38%
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A complete, all-PreSonus hardware/software recording kit -- just add a Mac, PC, or iPad, and XLR and speaker cables! Start recording today with this complete, all-Pr... Learn more...
PreSonus Eris E66 Active Studio Monitor
PreSonus Eris E66 Active Studio Monitor
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New from $349.95 SAVE 22%
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PreSonus Eris E66 Active MTM monitors deliver smooth on- and off-axis response with more dynamic output than conventional two-way studio monitor configurations, than... Learn more...
PreSonus AudioBox Studio Bundle Recording Package
PreSonus AudioBox Studio Bundle Recording Package
New from $199.95 SAVE 33%
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of $49.99
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Including the AudioBox portable, bus-powered, 2-channel USB interface, the PreSonus AudioBox Studio offers a complete hardware and software recording kit for your Ma... Learn more...
PreSonus StudioLive 16.0.2 Digital Mixer, 16-Channel
PreSonus StudioLive 16.0.2 Digital Mixer, 16-Channel
New from $899.95 SAVE 43%
Like New $704.95 SAVE 55%
or 12 payments
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The PreSonus StudioLive mixers changed the game, offering amazing performance and ease of use for a great price. They've packed the same audio quality, performance, ... Learn more...
PreSonus Eris E44 Active Studio Monitor
PreSonus Eris E44 Active Studio Monitor
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The PreSonus Eris E44 delivers an expanded and highly accurate frequency response and the widest stereo field available in its class. Its nested Midwoofer-Tweeter-Mi... Learn more...
PreSonus StudioLive 32.4.2AI Digital Mixer with FireWire Interface
PreSonus StudioLive 32.4.2AI Digital Mixer with FireWire Interface
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New from $1,999.95 SAVE 59%
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The PreSonus StudioLive 32.4.2AI is a great-sounding 32-channel digital mixer thats easy to use and compact, yet delivers extensive signal processing on every channe... Learn more...
PreSonus StudioLive AR16 USB Mixer, 18-Channel
PreSonus StudioLive AR16 USB Mixer, 18-Channel
New from $599.95 SAVE 14%
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The PreSonus StudioLive AR16 USB 18-channel hybrid mixers make it simple to mix and record live shows, studio productions, band rehearsals, podcasts, and much more.... Learn more...
PreSonus StudioLive 24.4.2AI Digital Mixer, 24-Channel
PreSonus StudioLive 24.4.2AI Digital Mixer, 24-Channel
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New from $1,699.95 SAVE 57%
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The PreSonus StudioLive 24.4.2AI introduces a paradigm for digital mixing and recording solutions.... Learn more...
PreSonus StudioLive 16.4.2AI Digital Mixer, 16-Channel
PreSonus StudioLive 16.4.2AI Digital Mixer, 16-Channel
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New from $1,399.95 SAVE 44%
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With a powerful user interface, amazing DSP performance, direct Wi-Fi and LAN communication, enhanced workflow, and tightly integrated software suite, the PreSonus S... Learn more...
PreSonus AudioBox iTwo Studio Bundle Recording Package
PreSonus AudioBox iTwo Studio Bundle Recording Package
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New from $199.95 SAVE 33%
Like New $194.95 SAVE 35%
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of $49.99
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Start recording today with this complete, all-PreSonus mobile-recording package for Mac, Windows, and iPad! It's a great choice for multitrack song production, demos... Learn more...
PreSonus StudioLive RML32AI Digital Mixer, 32-Channel
PreSonus StudioLive RML32AI Digital Mixer, 32-Channel
New from $1,799.95 SAVE 21%
Like New $1,619.00 SAVE 29%
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Based on the PreSonus StudioLive AI-series engine and controlled with powerful, battle-ready UC Surface touch software for Mac, Windows, and iOS, the StudioLive RML3... Learn more...
PreSonus Eris E4.5 High-Definition Active Studio Monitors
PreSonus Eris E4.5 High-Definition Active Studio Monitors
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The ultra-compact, affordable PreSonus Eris E4.5 High-Definition Active Studio Monitors deliver professional audio quality, thanks to a 4.5-inch, Kevlar low-frequenc... Learn more...
PreSonus Eris E8 Active Studio Monitor
PreSonus Eris E8 Active Studio Monitor
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New from $187.46 SAVE 53%
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The ultra-affordable PreSonus Eris E8 Monitor is designed to deliver a very accurate response with a tight bass and very clear upper end. That's what you need in a h... Learn more...
PreSonus Studio 192 USB Audio Interface
PreSonus Studio 192 USB Audio Interface
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Like New $699.95
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The PreSonus Studio 192 is an audio interface and studio command center combined in one rack space. Its ultra-low latency USB 3.0 audio interface offers 26 x 32 I/O ... Learn more...
PreSonus FaderPort 8 DAW Mixer Controller
PreSonus FaderPort 8 DAW Mixer Controller
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The PreSonus FaderPort 8 features eight 100 mm motorized, touch-sensitive faders; digital scribble strip displays; and a unique Session Navigator to make mixing and ... Learn more...
PreSonus AudioBox USB Audio Interface
PreSonus AudioBox USB Audio Interface
New from $99.00 SAVE 44%
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of $24.75
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In Stock
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Capture your ideas wherever you are with the PreSonus AudioBox USB 2x2 USB recording system. The AudioBox USB is a USB bus-powered audio recording interface featurin... Learn more...
PreSonus Studio Channel Tube Microphone Preamp
PreSonus Studio Channel Tube Microphone Preamp
New from $299.95 SAVE 16%
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The Studio Channel is a professional channel strip combining Class A tube preamplifier, VCA-based compressor and three-band parametric equalizer perfect for the prof... Learn more...
PreSonus AudioBox 1818VSL USB Audio Interface
PreSonus AudioBox 1818VSL USB Audio Interface
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Recording bands and project-studio owners will love the revolutionary 18-channel, rack-mount PreSonus AudioBox 1818VSL because it has the power of an 18 x18 StudioLi... Learn more...
PreSonus Eris E5 High-Definition Active Studio Monitor
PreSonus Eris E5 High-Definition Active Studio Monitor
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New from $112.46 SAVE 43%
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PreSonus Eris E5 active studio monitors give you the premium sound option that you need without taking up the space that you don't have. These are real studio monito... Learn more...
PreSonus StudioLive AR12 USB Mixer, 14-Channel
PreSonus StudioLive AR12 USB Mixer, 14-Channel
New from $499.95 SAVE 16%
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of $83.33
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The PreSonus StudioLive AR12 USB 14-channel hybrid mixers make it simple to mix and record live shows, studio productions, band rehearsals, podcasts, and much more. ... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20V-SCW2. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2016, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!