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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

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Martin Guitars and Basses

Since 1833, Martin guitars have inspired players and helped define genres of music. Innovations include the dreadnought body shape itself. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Martin OM-28E Retro Acoustic-Electric Guitar (with Case)
Martin OM-28E Retro Acoustic-Electric Guitar (with Case)
(2)
New from $3,659.00 SAVE 20%
or 12 payments
of $304.92
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A modern re-creation of the classic Orchestra model, the Martin OM-28E Retro is ideal for the guitarist who enjoys fingerstyle techniques. The OM-28E Retro carries a... Learn more...
Martin D-35E Retro Acoustic-Electric Guitar
Martin D-35E Retro Acoustic-Electric Guitar
New from $3,659.00 SAVE 20%
or 12 payments
of $304.92
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Free 2-Day Delivery
With electronic imaging contributed from a 1967 vintage D-35 "donor" guitar, the D-35E Retro's resulting acoustic as well as amplified tone is projective, balanced a... Learn more...
Martin OMXAE X Series Orchestra Acoustic-Electric Guitar
Martin OMXAE X Series Orchestra Acoustic-Electric Guitar
New from $559.00 SAVE 23%
or 4 payments
of $139.75
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In Stock
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The X series OM 14 fret non-cutaway acoustic electric model features a black HPL top, back and sides. Equipped with Fishman Sonitone USB electronics and a black stra... Learn more...
Martin LX1E Little Martin Acoustic-Electric Guitar
Martin LX1E Little Martin Acoustic-Electric Guitar
New from $439.00 SAVE 21%
or 4 payments
of $109.75
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While the Little Martin is Martin's smallest guitar, it is very big on tone, quality and versatility. The LX1E acoustic electric model features a solid Sitka spruce ... Learn more...
Martin DX1KAE X Series Dreadnought Acoustic-Electric Guitar
Martin DX1KAE X Series Dreadnought Acoustic-Electric Guitar
(7)
New from $599.00 SAVE 23%
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of $149.75
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The Martin DX1KAE is a D-14 style guitar with attractive looks, playability and a solid top at a great price! The DX1KAE features professional grade Fishman Sonitone... Learn more...
Martin T1K Tenor Ukulele with Gig Bag
Martin T1K Tenor Ukulele with Gig Bag
New from $509.00 SAVE 22%
or 6 payments
of $84.84
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These C1K concert and TIK tenor models feature tops, back, sides and headplates of solid Hawaiian Koa, a wood native to Hawaii and a favorite of island players. Both... Learn more...
Martin DCPA1 Plus Performing Artist Acoustic-Electric Guitar
Martin DCPA1 Plus Performing Artist Acoustic-Electric Guitar
New from $3,229.00 SAVE 21%
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of $269.09
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The Martin DCPA1 Plus acoustic-electric cutaway model has solid East Indian rosewood back and sides and a Sitka spruce top. This instrument integrates state-of-the a... Learn more...
Martin 1T IZ Tenor Ukulele
Martin 1T IZ Tenor Ukulele
(2)
New from $1,759.00 SAVE 20%
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of $146.59
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In Stock
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A tribute to legendary artist Israel Kamakawiwo'ole ("Iz"), the Martin 1T IZ tenor ukulele features beautiful quilted mahogany construction, an East Indian rosewood ... Learn more...
Martin LXM Little Martin Acoustic Guitar (with Gig Bag)
Martin LXM Little Martin Acoustic Guitar (with Gig Bag)
New from $329.00 SAVE 23%
or 6 payments
of $54.84
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In Stock
Free 2-Day Delivery
Little Martin is durable and easy to play. It is the perfect "pick up and play" guitar that lets you jam at home or on the road and is the perfect choice for student... Learn more...
Martin Custom 00018 Adirondack Acoustic Guitar (with Case)
Martin Custom 00018 Adirondack Acoustic Guitar (with Case)
New from $2,849.00 SAVE 30%
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of $237.42
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The Martin Custom 00018 Adirondack top acoustic guitar is an exclusive instrument with a beautiful Adirondack spruce top hand selected. With the help of Martin, the ... Learn more...
Martin OMCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
Martin OMCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
New from $1,729.00 SAVE 11%
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of $144.09
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In Stock
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Play the Martin OMCPA4 Performing Artist Series acoustic-electric and you'll experience the unique combination of legendary Martin tone and revolutionary onboard int... Learn more...
Martin DXMAE X Series Dreadnought Acoustic-Electric Guitar
Martin DXMAE X Series Dreadnought Acoustic-Electric Guitar
(7)
New from $559.00 SAVE 23%
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of $139.75
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In Stock
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The Martin DXMAE acoustic electric guitar is a genuine Martin instrument with professional electronics at an incredible price! Featuring the D-14 dreadnought style b... Learn more...
Martin D12-28 Dreadnought Acoustic Guitar, 12-String with Case
Martin D12-28 Dreadnought Acoustic Guitar, 12-String with Case
(6)
New from $2,859.00 SAVE 20%
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of $238.25
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The Martin D12-28 is a standard series 12-string dreadnought acoustic guitar with East Indian rosewood back & sides, a Sitka spruce top, non-scalloped X bracing and ... Learn more...
Martin OMC-15ME Orchestra Cutaway Acoustic-Electric Guitar (with Case)
Martin OMC-15ME Orchestra Cutaway Acoustic-Electric Guitar (with Case)
New from $1,799.00 SAVE 20%
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The warm tones of mahogany pair beautifully with this small-bodied Orchestra guitar. The OMC-15ME is an acoustic-electric cutaway featuring solid mahogany top, back ... Learn more...
Martin 00-17S Acoustic Guitar (with Case)
Martin 00-17S Acoustic Guitar (with Case)
New from $1,859.00 SAVE 19%
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of $154.92
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A Grand Concert addition to the 17 Series, this model features a beautiful satin black smoke finish with contrasting grained ivoroid binding. Despite its small size,... Learn more...
Martin D12-35 50th Anniversary Dreadnought Acoustic Guitar (12-String, with Case)
Martin D12-35 50th Anniversary Dreadnought Acoustic Guitar (12-String, with Case)
New from $4,749.00 SAVE 20%
Call for 12
payments!
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Martin continues to celebrate the 50th Anniversary of the beloved D-35 model with the introduction of the D12-35 50th Anniversary Limited Edition model. This celebra... Learn more...
Martin GCBC Backpacker Nylon-String Travel Acoustic Guitar
Martin GCBC Backpacker Nylon-String Travel Acoustic Guitar
New from $195.95 SAVE 45%
Play as You Pay
on orders $249.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Martin's Backpacker can accompany you anywhere in the world -- or beyond. One neat little package gives the guitarist portability, playability, intonation, and durab... Learn more...
Martin S1 Soprano Ukulele with Gig Bag
Martin S1 Soprano Ukulele with Gig Bag
(3)
New from $389.00 SAVE 20%
or 6 payments
of $64.84
details
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The Martin S1 Soprano Ukulele is crafted of solid genuine mahogany, joined with a dovetail mahogany neck. It features traditional cedar linings and inlaid rosette, r... Learn more...
Martin Dreadnought Junior Left-Handed Acoustic Guitar (with Gig Bag)
Martin Dreadnought Junior Left-Handed Acoustic Guitar (with Gig Bag)
New from $609.00 SAVE 23%
or 6 payments
of $101.50
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Free Ground Shipping Free Ground Shipping
The solid wood Dreadnought Junior is fashioned for player comfort, clear powerful tone and easy action. The affordably-priced Dreadnought Junior is ideal for smaller... Learn more...
Martin D28 Louvin Brothers Acoustic Guitar (with Case)
Martin D28 Louvin Brothers Acoustic Guitar (with Case)
New from $3,499.00 SAVE 25%
or 12 payments
of $291.59
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The late country and gospel duo, the Louvin Brothers, are the inspiration for this Martin D-28 Louvin Brothers limited edition model. Based off a D-28 CFM 1955 model... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!