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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has the best customer support, payment plans, and it really feels like these guys are your friends." Customer on August 3, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Martin Guitars and Basses

Since 1833, Martin guitars have inspired players and helped define genres of music. Innovations include the dreadnought body shape itself. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Martin 00-15E Retro Acoustic-Electric Guitar (with Case)
Martin 00-15E Retro Acoustic-Electric Guitar (with Case)
New from $2,059.00 SAVE 19%
Like New $1,464.00 SAVE 42%
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The 00-15E Retro is the first 00-14 fret instrument in the successful Retro Series product family.... Learn more...
Martin DX2AE Dreadnought Macassar Acoustic Guitar
Martin DX2AE Dreadnought Macassar Acoustic Guitar
New from $599.00 SAVE 23%
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The Martin DX2AE Macassar is constructed of a solid Sapele top coupled with Macassar patterned high-pressure laminate (HPL) back and sides. This Dreadnought is equip... Learn more...
Martin OMJM John Mayer Special Edition Acoustic-Electric Guitar (with Case)
Martin OMJM John Mayer Special Edition Acoustic-Electric Guitar (with Case)
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New from $3,759.00 SAVE 21%
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Like its predecessor, the OMJM John Mayer Special Edition features a top of Engelmann spruce and back and sides of East Indian rosewood for warm, rich tone. Scallope... Learn more...
Martin D-41 Dreadnought Acoustic Guitar with Case
Martin D-41 Dreadnought Acoustic Guitar with Case
New from $4,499.00 SAVE 19%
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This gorgeous Dreadnought boasts a solid spruce top that is hand-joined to lustrous rosewood back and sides. Abalone inlays in the rosette and ebony fretboard, combi... Learn more...
Martin DRS2 Road Series 2 Acoustic-Electric Guitar with Case
Martin DRS2 Road Series 2 Acoustic-Electric Guitar with Case
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New from $799.00 SAVE 27%
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Part of Martin's hard-working, great sounding Road Series guitars, the DRS2 delivers a unique blend of durability and concert-quality sound and projection. The top i... Learn more...
Martin DRS1 Road Series Acoustic-Electric Guitar with Case
Martin DRS1 Road Series Acoustic-Electric Guitar with Case
New from $749.00 SAVE 25%
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The Martin DRS1 acoustic guitar marks the return of Martin's Road Series, which was originally introduced in 2001. The DRS1 is designed for working and traveling gui... Learn more...
Martin D16RGT Dreadnought Acoustic Guitar (with Case)
Martin D16RGT Dreadnought Acoustic Guitar (with Case)
New from $1,859.00 SAVE 19%
Like New $1,349.00 SAVE 41%
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Featuring solid woods throughout, the D16GT and D16RGT are superb, dreadnought acoustics, at affordable prices. With details like herringbone inlays, 2-piece back co... Learn more...
Martin GPCPA1 Plus Performing Artist Acoustic-Electric Guitar (with Case)
Martin GPCPA1 Plus Performing Artist Acoustic-Electric Guitar (with Case)
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Like New $2,444.00
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The Martin GPCPA1 Plus acoustic-electric guitar has solid East Indian rosewood back and sides. This instrument integrates state-of-the art Fishman Aura F-1 Plus elec... Learn more...
Martin HD28V Acoustic Guitar with Case
Martin HD28V Acoustic Guitar with Case
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New from $3,699.00 SAVE 21%
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The Vintage series Martin HD28V acoustic guitar with Herringbone trim features East Indian rosewood back & sides, a Sitka spruce top, forward shifted scalloped X bra... Learn more...
Martin D-35E Retro Acoustic-Electric Guitar
Martin D-35E Retro Acoustic-Electric Guitar
New from $3,659.00 SAVE 20%
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With electronic imaging contributed from a 1967 vintage D-35 "donor" guitar, the D-35E Retro's resulting acoustic as well as amplified tone is projective, balanced a... Learn more...
Martin LX1E Little Martin Acoustic-Electric Guitar
Martin LX1E Little Martin Acoustic-Electric Guitar
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While the Little Martin is Martin's smallest guitar, it is very big on tone, quality and versatility. The LX1E acoustic electric model features a solid Sitka spruce ... Learn more...
Martin GPCPA4 Performing Artist Series Acoustic-Electric Guitar
Martin GPCPA4 Performing Artist Series Acoustic-Electric Guitar
New from $1,729.00 SAVE 19%
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Play the Martin GPCPA4 Performing Artist Series 4 acoustic-electric guitar and you'll experience the unique combination of legendary Martin tone and revolutionary on... Learn more...
Martin OMC-28E Orchestra Acoustic-Electric Guitar (with Case)
Martin OMC-28E Orchestra Acoustic-Electric Guitar (with Case)
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An Orchestra, acoustic-electric cutaway, the OMC-28E is crafted with solid Sitka spruce top, East Indian rosewood back and sides, black ebony fingerboard and bridge ... Learn more...
Martin 000-18E Retro Acoustic Guitar (with Case)
Martin 000-18E Retro Acoustic Guitar (with Case)
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New from $2,859.00 SAVE 20%
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The 000-18E Retro is an addition to the Retro series. Its based upon a beautiful 1940 14-fret 000-18 "donor" guitar from the Martin Museum collection with a 24.9" sh... Learn more...
Martin 00016GT Acoustic Guitar with Case
Martin 00016GT Acoustic Guitar with Case
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New from $1,599.00 SAVE 17%
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The Martin 00016GT Acoustic Guitar is part of the 16 series, it features 000 body plus solid Mahogany back & sides, a Sitka spruce gloss top, hybrid X bracing and ha... Learn more...
Martin D12-28 Dreadnought Acoustic Guitar, 12-String with Case
Martin D12-28 Dreadnought Acoustic Guitar, 12-String with Case
(6)
New from $2,859.00 SAVE 20%
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The Martin D12-28 is a standard series 12-string dreadnought acoustic guitar with East Indian rosewood back & sides, a Sitka spruce top, non-scalloped X bracing and ... Learn more...
Martin BCPA4 Performing Artist Acoustic-Electric Bass (with Case)
Martin BCPA4 Performing Artist Acoustic-Electric Bass (with Case)
New from $1,999.00 SAVE 18%
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of $166.59
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The Martin BCPA4 Performing Artist Acoustic-Electric Bass has a deep and powerful voice, versatility (play it acoustically or plugged in), a fast, comfortable PA nec... Learn more...
Martin 000C Classical Acoustic-Electric Guitar with Case
Martin 000C Classical Acoustic-Electric Guitar with Case
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New from $2,029.00 SAVE 18%
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of $169.09
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The Martin 000C classical acoustic-electric delivers the very best in Martin craftsmanship in a nylon-string guitar, complete with a Fishman F1 Analog electronic sys... Learn more...
Martin 00-17S Acoustic Guitar (with Case)
Martin 00-17S Acoustic Guitar (with Case)
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A Grand Concert addition to the 17 Series, this model features a beautiful satin black smoke finish with contrasting grained ivoroid binding. Despite its small size,... Learn more...
Martin LX1 Little Martin X Acoustic Guitar with Gig Bag
Martin LX1 Little Martin X Acoustic Guitar with Gig Bag
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New from $349.00 SAVE 23%
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There's nothing cooler than X series Little Martin LX1 acoustic guitar. Featuring a Sitka spruce top, a mahogany HPL back with gig bag, it more than holds its own in... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!