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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been really good to me. Never had an issue with returns, and the Play As You Pay plan is awesome." Customer on June 3, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Guitar Care

Keep your guitar at peak performance with our guitar care products. We have what you need, from dehumidifiers and string lube to polish cloths and full kits. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Dunlop 5410 Micro Fret Guitar Cloth
Dunlop 5410 Micro Fret Guitar Cloth
New from $3.79 SAVE 33%
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on orders $249.00+ details
In Stock
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The Dunlop 5410 Micro Fine Fret Polishing Cloth will polish your frets to remove tarnish, while gently restoring the luster to your frets. Each bag includes two clot... Learn more...
Planet Waves Acoustic Guitar Humidifying System
Planet Waves Acoustic Guitar Humidifying System
(6)
New from $8.95 SAVE 18%
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on orders $249.00+ details
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The Planet Waves Guitar Humidifying System protects your guitars from damage even in the driest conditions.... Learn more...
Fender Factory Polish Cloth
Fender Factory Polish Cloth
New from $3.95
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on orders $249.00+ details
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Get that stright-from-the-factory shine with a genuine Fender Factory Shop Cloth-the same cloth used in Fender manufacturing facilities on brand-new instruments.... Learn more...
Gibson Guitar Pump Polish
Gibson Guitar Pump Polish
New from $4.99 SAVE 37%
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on orders $249.00+ details
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Beautify and protect your guitar, banjo or mandolin with the World's finest Gibson Guitar pump polish. Gibson has formulated the Pump Polish to be used on all nitro ... Learn more...
Music Nomad Microfiber Suede Instrument Polishing Cloth
Music Nomad Microfiber Suede Instrument Polishing Cloth
New from $5.99 SAVE 14%
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on orders $249.00+ details
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MusicNomad's suede polishing cloth is made using a super soft, lint free construction and is the best way to clean your instrument. Their polish cloth is perfect for... Learn more...
GHS Guitar Gloss
GHS Guitar Gloss
(5)
New from $6.95
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on orders $249.00+ details
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GHS Guitar Gloss shines and protects all types of guitars. Try it once and you'll be convinced its one of the best guitar polishes on the market today. No waxy build... Learn more...
Big Bends Groove Luber 1cc Nut Sauce Guitar Nut Groove Lubricant
Big Bends Groove Luber 1cc Nut Sauce Guitar Nut Groove Lubricant
(1)
New from $19.95 SAVE 20%
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The Big Bends Groove Luber is the perfect way to precisely apply Nut Sauce Guitar Nut Lubricant right where you need it. Big Bends Nut Sauce is the Extreme Tuning Lu... Learn more...
Music Nomad The Guitar One All-in-1 Guitar Care Spray
Music Nomad The Guitar One All-in-1 Guitar Care Spray
New from $9.49 SAVE 13%
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The Music Nomad The Guitar One All-in-1 guitar care spray is the first biodegradable, environmentally-friendly one-step answer to effortlessly achieving a show-perfe... Learn more...
Planet Waves Humidipak Standard Refill Packet
Planet Waves Humidipak Standard Refill Packet
(2)
New from $13.95 SAVE 46%
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on orders $249.00+ details
In Stock
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One of the great features of the Planet Waves Humidipak is that it tells you when you need to replace the humidifier packettes by becoming firm to the touch. The Hum... Learn more...
Gibson Triple Juice Kit Guitar Care Kit
Gibson Triple Juice Kit Guitar Care Kit
New from $8.99 SAVE 21%
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on orders $249.00+ details
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Gibson care products are designed to help keep your investment in top condition and appearance.... Learn more...
Planet Waves XLR8 String Lubricant and Cleaner
Planet Waves XLR8 String Lubricant and Cleaner
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The Planet Waves XLR8 is the fast and easy string lubricant and cleaner. XLR8 removes friction for faster playing while at the same time cleans your strings for prol... Learn more...
D'Addario Humiditrak Bluetooth Humidity Sensor
D'Addario Humiditrak Bluetooth Humidity Sensor
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Musical instruments can be easily damaged by large and rapid changes in humidity and temperature. Now you can protect your investment by simply placing D'Addario's H... Learn more...
Dunlop Ultraglide 65 String Cleaner
Dunlop Ultraglide 65 String Cleaner
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Ultraglide 65 shields strings against tarnish and corrosion, extending their playing life. It delivers a silky smooth conditioning to string surfaces, eliminating fi... Learn more...
Planet Waves PWHTS Hygrometer Humidity and Temperature Sensor
Planet Waves PWHTS Hygrometer Humidity and Temperature Sensor
New from $29.95 SAVE 43%
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The Planet Waves Humidity & Temperature Sensor is a precision-designed hygrometer that digitally indicates accurate relative humidity levels ranging from low (under ... Learn more...
Dunlop 6554 Ultimate Lemon Oil
Dunlop 6554 Ultimate Lemon Oil
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Dunlop 6554 Ultimate Lemon Oil will remove grime and return your fretboard to its original luster quickly and easily. And once the dirt is gone, Fretboard 65 will ke... Learn more...
D'Addario GHP Guitar Humidifier Pro
D'Addario GHP Guitar Humidifier Pro
New from $18.99
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The D’Addario Humidifier Pro protects your guitar even in the driest conditions. Using a specialized hydrophilic sponge that holds 12X its dry weight in water (muc... Learn more...
Hosa Goby Labs GLM112 Microfiber Cloth
Hosa Goby Labs GLM112 Microfiber Cloth
New from $5.95 SAVE 27%
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Only 2 Left!
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Polish your guitar in style with a Hosa Goby Labs Microfiber Polish Cloth. Made from the highest quality, optical-grade microfiber, this ultra-fine cloth delivers an... Learn more...
Music Nomad MN305 The Humireader
Music Nomad MN305 The Humireader
New from $29.99 SAVE 14%
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Protecting your string instruments just got easier. Music Nomad has developed the HumiReader, a patent pending Hygrometer humidity and temperature monitor that is ac... Learn more...
Music Nomad All-In-One Tool
Music Nomad All-In-One Tool
New from $8.49 SAVE 10%
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Music Nomad All-In-One Tool innovative design both extends the life and preserves the tone of strings, cleans the body and hardware without any cleaning solutions. T... Learn more...
Dunlop NC65 Form 65 Neck Cradle
Dunlop NC65 Form 65 Neck Cradle
New from $27.95 SAVE 41%
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The Maintenance Station Neck Cradle by Dunlop is a revolutionary guitar setup and repair aid that features a self-aligning cradle which rotates to provide full suppo... Learn more...
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Questions? Our gear experts can help!
866-zZounds (866-996-8637)
When you call, mention priority code 209-8WH4. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2016, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!