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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has proven itself to have the overall best selection and best prices compared to other online dealers. Add to that their payment plans, 45 day Satisfaction Guarantee Warranty and Price Match Guarantee... it's a NO BRAINER!" - Customer on May 19, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

DW Drum Workshop

Catering to some of the world's premier percussionists, DW -- or Drum Workshop -- is famous for the quality and reliability it brings to all its gear.
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Drum Workshop Performance Wood Snare Drum
New from $366.99 SAVE 39%
or 4 payments
of $91.75
details
In Stock
Free Ground Shipping Free Ground Shipping
Drum Workshop is allowing more drummers to experience the amazing value of the DW Performance Series with their more than affordable pricing of the DW Performance Sn... Learn more...
Drum Workshop 991 V Clamp Single Drum Holder
New from $39.99 SAVE 40%
Play as You Pay
on orders $249.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
The Drum Workshop 991 is a 'V' clamp with sa ingle ball-type 1/2-inch L-arm and 1 MGM 'V' memory.... Learn more...
Drum Workshop 2000 Single Bass Drum Pedal
New from $89.99 SAVE 36%
Play as You Pay
on orders $249.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
The Drum Workshop 2000 has a 101 2-way beater, an industry standard beater with high impact plastic and felt surfaces to cover a range of musical applications. The s... Learn more...
Drum Workshop Design Series Black Nickel and Brass Snare Drum
New from $279.99 SAVE 40%
or 4 payments
of $70.00
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Drum Workshop Design snare drum that is black nickel over brass. It measures 5.5x14" and features 1 mm rolled bead reinforced all brass black nickel plated shell mag... Learn more...
Drum Workshop SM488 Cymbal Felts with Washers
New from $7.99 SAVE 42%
Play as You Pay
on orders $249.00+ details
In Stock
Drum Workshop SM488 Cymbal Felts with washers protect your cymbals from damaging metal to metal contact between your cymbals and your washers while minimizing the mu... Learn more...
Drum Workshop 2002 Double Bass Drum Pedal
New from $199.99 SAVE 40%
Play as You Pay
on orders $249.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
The Drum Workshop 2002 has a 101 2-way beater which is a industry standard beater with high impact plastic and felt surfaces to cover a range of musical applications... Learn more...
Drum Workshop 3100 Double-Braced Drum Throne
New from $79.99 SAVE 40%
Play as You Pay
on orders $249.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
An affordable throne that's not short on quality. A heavy-duty steel tripod base and solid ear casting are designed to last for years and a durable vinyl covered sol... Learn more...
Drum Workshop HardCore Adjustable Bass Drum Beater
New from $26.99 SAVE 40%
Play as You Pay
on orders $249.00+ details
Only 1 Left!
The industry standard DW 101 2-sided bass drum beater now has some competition: the HardCore pedal beater. The construction is a hard plastic core embedded in soft r... Learn more...
Drum Workshop Moon Mic Bass Drum Microphone System
New from $399.99 SAVE 40%
or 4 payments
of $100.00
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
The Drum Workshop Moon Mic Bass Drum Microphone is an incredible mic system designed specifically for low frequency, high SPL applications such as kick drums and bas... Learn more...
Drum Workshop Design Series Frequent Flyer Drum Shell Kit, 4-Piece
New from $1,199.99 SAVE 40%
or 8 payments
of $150.00
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Peter Erskine approached the DW design team with a novel question, 'What if there was a travel kit that didn't sound like a travel kit?' Seems obvious enough, but th... Learn more...
Drum Workshop 9900 Double-Braced HD Dual Tom Stand
New from $169.99 SAVE 36%
Play as You Pay
on orders $249.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Your drum mounting hardware has to do two things really well, hold up your drums and put them exactly where you want them. Enter the Drum Workshop 9000 line of tom s... Learn more...
Drum Workshop SP505 Hi-Hat Clutch
New from $28.99 SAVE 40%
Play as You Pay
on orders $249.00+ details
In Stock
Drum Workshop offers a wide selection of accessory arms, clamps, and mounts, including their popular cymbal stackers, closed hi-hats, accessory clamps, and sliding a... Learn more...
Drum Workshop SM101 Bass Drum Beater
New from $19.99 SAVE 41%
Play as You Pay
on orders $249.00+ details
In Stock
Drum Workshop SM101 is a bass drum beater for the serious drummer. The SM101 Bass Drum Beater is a two way beater for Drum Workshop pedals. It features a two way fel... Learn more...
Drum Workshop DDLG1804 Design Series Mini Pro 18 Drum Shell Kit, 4-Piece
New from $1,199.99 SAVE 40%
or 4 payments
of $300.00
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Originally designed as a high-end drum set for children, the Mini-Pro became a much talked about kit among DW artists. Its quality construction and scaled-down sizes... Learn more...
Drum Workshop DDLG1604 Design Series Mini-Pro 16 Drum Shell Kit, 4-Piece
New from $1,099.99 SAVE 40%
or 4 payments
of $275.00
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Originally designed as a high-end drum set for children, the Drum Workshop Mini-Pro became a much talked about kit among DW artists. Its quality construction and sca... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!