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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has made it easy to give my son the gift of his first real music instrument. The 4-payment plan was easy and affordable when the traditional credit market is tight. I am confident I will continue to come to zZounds first with my future purchases." - Customer on May 9, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

D'Addario Acoustic Strings

Need to change your strings? Outfit your acoustic guitar with durable, long-lasting D'Addario bronze strings -- designed to retain their brilliance better.
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D'Addario EJ16 Phosphor Bronze Acoustic Guitar Strings (Light, 12-53)
New from $5.95 SAVE 52%
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on orders $249.00+ details
In Stock
D'Addario's Phosphor Bronze strings are durable, long lasting, and produce a bright sound. They retain brilliance longer than other bronze and brass alloys.... Learn more...
D'Addario EJ26 Phosphor Bronze Acoustic Guitar Strings (Custom Light, 11-52)
New from $6.95 SAVE 48%
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on orders $249.00+ details
In Stock
D'Addario Phosphor Bronze Acoustic Guitar strings are acclaimed worldwide for their great, long-lasting tone. Phosphor Bronze was introduced to string making by D'Ad... Learn more...
D'Addario EJ17 Phosphor Bronze Acoustic Guitar Strings (Medium, 13-56)
New from $6.95 SAVE 47%
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on orders $249.00+ details
In Stock
D'Addario's Phosphor Bronze strings are durable, long lasting, and produce a bright sound. They retain brilliance longer than other bronze and brass alloys.... Learn more...
D'Addario EJ38 12-String Phosphor Bronze Acoustic Guitar Strings (Light, 10-47)
New from $9.95 SAVE 53%
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on orders $249.00+ details
In Stock
D'Addario EJ38 strings will give you that bell-like jingle-jangle that only great sounding 12-string acoustics can provide. D'Addario's Phosphor Bronze strings are d... Learn more...
D'Addario EJ15 Phosphor Bronze Acoustic Guitar Strings (Extra Light)
New from $6.95 SAVE 48%
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on orders $249.00+ details
In Stock
D'Addario Phosphor Bronze Acoustic guitar strings are acclaimed worldwide for their superb, long-lasting tone. Phosphor Bronze was introduced to string making by D'A... Learn more...
D'Addario EJ10 80/20 Bronze Acoustic Guitar Strings (Extra Light)
New from $4.95 SAVE 53%
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on orders $249.00+ details
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D'Addario's lightest gauge of acoustic strings, EJ10s are ideal for beginners or players who prefer a softer tone and easy bending.... Learn more...
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
New from $10.95 SAVE 55%
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on orders $249.00+ details
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An ultra-fine layer of D'Addario's exclusive EXP Coating is bonded to the Phosphor Bronze wrap wire, which is then wound onto the hex-shaped core wire, resulting in ... Learn more...
D'Addario EJ11 80/20 Bronze Acoustic Guitar Strings (Light)
New from $4.95 SAVE 53%
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on orders $249.00+ details
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D'Addario's best selling 80/20 Bronze gauge, EJ11s offer the ideal balance of volume, projection and comfortable playability.... Learn more...
D'Addario EXP11 Coated 8020 Bronze Acoustic Strings (Light, 12-53)
New from $9.95 SAVE 54%
Play as You Pay
on orders $249.00+ details
In Stock
An ultra-fine layer of D'Addario's exclusive EXP Coating is bonded to the 80/20 Bronze wrap wire which is then wound onto the hex-shaped core wire, resulting in a bu... Learn more...
D'Addario Phosphor Bronze Wound Acoustic Guitar String
New from $1.29 SAVE 45%
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on orders $249.00+ details
In Stock
Phosphor Bronze was introduced to string making by D'Addario in 1974 and has become synonymous with warm, bright, and well balanced acoustic tone.... Learn more...
D'Addario EXP10 Coated 8020 Bronze Acoustic Strings (Extra Light, 10-47)
New from $9.95 SAVE 54%
Play as You Pay
on orders $249.00+ details
In Stock
An ultra-fine layer of D'Addario's exclusive EXP Coating is bonded to the 80/20 Bronze wrap wire which is then wound onto the hex-shaped core wire, resulting in a bu... Learn more...
D'Addario EXP12 Coated 8020 Bronze Acoustic Strings (Medium, 13-56)
New from $12.95 SAVE 40%
Play as You Pay
on orders $249.00+ details
In Stock
Featuring medium gauge strings the D'Addario EXP12 is coated with a micro-fine layer of D'Addario's exclusive EXP Coating that is then bonded to the 80/20 Bronze wra... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZT-GKJB. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!