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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds now has free two-day shipping on TONS of items! Not to mention, the prices are competitive with other retailers. zZounds also has a wide variety of products to choose from." Customer on June 30, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Clothing

Show your pride for your favorite music gear with official T-shirts, polos, hats, and more. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Fender Spaghetti Logo T-Shirt
Fender Spaghetti Logo T-Shirt
(1)
New from $17.95
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For more than 60 years, Fender guitars, basses, and amplifiers have been helping musicians define rock & roll, rhythm & blues, jazz, country, and many other styles o... Learn more...
Gibson Logo Flex Cap
Gibson Logo Flex Cap
New from $24.99 SAVE 28%
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on orders $59.00+ details
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It's the hat Gibson fans have been clamoring for - the classic Gibson logo embroidered on a flex baseball cap. This custom 6 panel constructed low profile cap has a ... Learn more...
Gibson Logo T-Shirt
Gibson Logo T-Shirt
New from $19.95 SAVE 27%
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The classic Gibson Black and White - this lightweight, 100% cotton, jersey T features a distressed, vintage screened Gibson logo printed across the chest. The shirt ... Learn more...
Martin 18C0000 Dual Guitars T-Shirt
Martin 18C0000 Dual Guitars T-Shirt
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Gibson Men's Embroidered Hoodie
Gibson Men's Embroidered Hoodie
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New from $39.99 SAVE 33%
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Gibson is thrilled to offer Men's Hoodies. This rockin' hoodie is made of a soft heavyweight jersey designed with a large "Flying G" patch and is screen-printed fron... Learn more...
Fender Hendrix Peace Sign T-Shirt
Fender Hendrix Peace Sign T-Shirt
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With optimal comfort and a classic screen-printed graphic, this all-purpose tee is a great way to celebrate your Fender fandom and one of the greatest guitarists of ... Learn more...
Zildjian Classic T-Shirt
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You live it. You wear it. It's that simple. The Zildjian basic. Say it loud. You've got over 375 years of passion on you.... Learn more...
Zildjian Logo Baseball Cap
Zildjian Logo Baseball Cap
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The most popular cap. Dark Black cap with bold gold logo embroidery front and back or White Cap with embroidered black logo. Velcro adjustable back.... Learn more...
Gibson Men's Muscle Shirt
Gibson Men's Muscle Shirt
New from $12.95 SAVE 56%
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The best performance muscle t-shirt for any Rock n' Roller today is being made by Gibson! This 100% cotton jersey in a 160 gm weight keeps you cool in the heat and w... Learn more...
Gibson Logo Beanie
Gibson Logo Beanie
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The classic Gibson logo lives on this stylish, black beanie. 100% Acrylic with white embroidered logo, this beanie is guaranteed to keep your head warm while you roc... Learn more...
Zildjian Ranger Cap
Zildjian Ranger Cap
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Chino twill constructed olive cap with Z on bill, Zildjian logo on side, and distressed trademark inside. Hidden velcro adjustment.... Learn more...
Gibson Men's Polo Shirt
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This classic Polo shirt silhouette comes with the embroidered Gibson logo on the chest and the special "G" patch on back of the neck. 100% cotton Lacoste Pique/ 220g... Learn more...
Jackson Bloodline T-Shirt
Jackson Bloodline T-Shirt
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From the early days with Randy Rhoads and Adrian Smith to today's Mark Morton and Matt Tuck, the Jackson Bloodline has run strong with the guitar gods of rock.... Learn more...
Gretsch Great Gretsch Sound T-Shirt
Gretsch Great Gretsch Sound T-Shirt
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The classic and quintessential Gretsch T-shirt, emblazoned with the orange Gretsch logo; That Great Gretsch Sound! Made with 100% cotton and comes in a large size.... Learn more...
Fender Hendrix Kiss the Sky T-Shirt
Fender Hendrix Kiss the Sky T-Shirt
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Dedicated to the psychedelic '60s, this groovy purple tee proclaims the phrase that perfectly sums up the era's out-of-this-world experience from one of its best-kno... Learn more...
Gibson Women's Embroidered Hoodie
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Gibson is thrilled to offer Women's Hoodies. This fabulous hoodie is made of a soft French Terry and is designed with custom embroidery on the front as well as the b... Learn more...
Martin 18C0005 Martin Pride T-Shirt
Martin 18C0005 Martin Pride T-Shirt
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Be an original with Martin's authentic Martin Tee. Premium fitted S/S crew made from 100% Combed Cotton, Black.... Learn more...
Gibson Logo Women's V-Neck T-Shirt
Gibson Logo Women's V-Neck T-Shirt
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Another no brainer basic for the Ladies! A soft 100% cotton slub jersey in a lightweight 135 gm makes this one of the most comfortable shirts to own! It is simply de... Learn more...
Martin 18C0010 Long Sleeve T-Shirt
Martin 18C0010 Long Sleeve T-Shirt
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Martin's classic black long sleeve tee with Chris Martin's signature on the sleeve. 100% ring spun cotton, Perfect Weight technology helps this tee feel and look per... Learn more...
Zildjian Dickies Work Shirt
New from $39.95 SAVE 20%
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Featuring an authentic Dickies brand navy blue short sleeve collared work shirt. Spacious fit for ease of movement, this shirt sports a gold embroidered Zildjian log... Learn more...
1 - 20 of 21
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When you call, mention priority code 204-4RW4. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!