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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is everything you want a music retailer to be. Their customer service is courteous, informed and supportive and the shipping is so quick I can't believe it." - customer on December 25

Discounted and Used Martin

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Full 45-day Money Back Guarantee · Super Low Blowout Prices
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Martin D28 Dreadnought Acoustic Guitar (with Case)
New from $2,629.00 SAVE 20%
Like New $1,944.00 SAVE 41%
or 12 payments
of $219.09
details
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The D28 has an Ebony fingerboard, solid Spruce top, solid Indian Rosewood back (2-piece) and sides, white binding, and a black and white rosette. Other features incl... Learn more...
Martin OM-28 Acoustic Guitar (with Case)
New from $3,059.00 SAVE 21%
Like New $2,219.00 SAVE 43%
or 12 payments
of $254.92
details
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Carrying a distinct vintage-inspired design and updated like the D-18 a few years ago, the Martin OM-28 offers many of the features found in the pre-WWII era guitars... Learn more...
Martin 000-15M Burst Left-Handed Acoustic Guitar (with Case)
New from $1,659.00 SAVE 19%
Like New $1,079.00 SAVE 47%
or 12 payments
of $138.25
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The 000-15M model continues the Martin tradition with a 000-14 fret body size, solid mahogany construction and a rich satin finish with an added burst to the top. Sa... Learn more...
Martin M36 Acoustic Guitar (with Case)
New from $2,859.00 SAVE 20%
Like New $2,269.00 SAVE 36%
or 12 payments
of $238.25
details
In Stock
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Martin knows what you like from years of guitar craftsmanship. The Martin M36 features this knowledge by starting with a comfortable 0000 body shape and the ultra-pl... Learn more...
Martin 000-18E Retro Acoustic Guitar (with Case)
New from $2,859.00 SAVE 20%
Like New $2,004.00 SAVE 44%
or 12 payments
of $238.25
details
In Stock
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The 000-18E Retro is an addition to the Retro series. Its based upon a beautiful 1940 14-fret 000-18 "donor" guitar from the Martin Museum collection with a 24.9" sh... Learn more...
Martin 00-15E Retro Acoustic-Electric, Left-Handed (with Case)
New from $2,059.00 SAVE 19%
Like New $1,479.00 SAVE 41%
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The 00-15E Retro is the first 00-14 fret instrument in the Retro Series product family. This acoustic-electric, non-cutaway model features a solid mahogany top, back... Learn more...
Martin DCPA5K Dreadnought Cutaway Performing Artist 5 Koa Acoustic-Electric Guitar
New from $699.00 SAVE 30%
Like New $564.95 SAVE 43%
or 4 payments
of $174.75
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In Stock
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Advanced guitar design meets high-tech guitar construction in the Martin DCPA5K. The result: a highly affordable Performing Artist guitar with excellent tone, playab... Learn more...
Martin 0018V Vintage Series Grand Concert Acoustic Guitar (with Case)
New from $2,849.00 SAVE 25%
Like New $2,119.00 SAVE 44%
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The Martin 0018V Vintage Series grand concert acoustic guitar features a 14-fret "00" Grand Concert body size built with a scalloped braced Sitka spruce top and vint... Learn more...
Martin OM-28E Retro Acoustic-Electric Guitar (with Case)
New from $3,659.00 SAVE 20%
Like New $2,544.00 SAVE 44%
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of $304.92
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A modern re-creation of the classic Orchestra model, the Martin OM-28E Retro is ideal for the guitarist who enjoys fingerstyle techniques. The OM-28E Retro carries a... Learn more...
Martin S1 Soprano Ukulele with Gig Bag
New from $389.00 SAVE 20%
Like New $289.95 SAVE 43%
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The Martin S1 Soprano Ukulele is crafted of solid genuine mahogany, joined with a dovetail mahogany neck. It features traditional cedar linings and inlaid rosette, r... Learn more...
Martin Custom 00018 Adirondack Acoustic Guitar (with Case)
New from $2,849.00 SAVE 30%
Like New $2,179.00 SAVE 47%
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of $237.42
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The Martin Custom 00018 Adirondack top acoustic guitar is an exclusive instrument with a beautiful Adirondack spruce top hand selected. With the help of Martin, the ... Learn more...
Martin OXK Koa Ukulele (with Gig Bag)
New from $279.00 SAVE 30%
Like New $234.95 SAVE 41%
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Martin has long been renowned for its ukuleles, but this is the first uke they've offered in the X-Series. The Soprano-size body is fashioned from HPL (high pressure... Learn more...
Martin DCPA5 Acoustic-Electric Guitar
New from $699.00 SAVE 30%
Like New $564.95 SAVE 43%
or 4 payments
of $174.75
details
Only 2 Left!
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One of Martin's most affordable Performing Artist Models, the Martin DCPA5 Acoustic-Electric Guitar is great for gigging or practicing at home.... Learn more...
Martin 000-28K Authentic 1921 Acoustic Guitar (with Case)
New from $5,999.00 SAVE 20%
Like New $4,409.00 SAVE 41%
Call for 12
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Based on a pristine 1921 000-28K from the Martin Museum collection, this second new addition features a slotted head 12-fret neck and is a completely faithful recrea... Learn more...
Martin D-18 Authentic 1939 Acoustic Guitar (with Case)
New from $5,399.00 SAVE 20%
Like New $4,559.00 SAVE 32%
Call for 12
payments!
Only 1 Left!
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The Martin D18 Authentic 1939 Acoustic Guitar w/Case is here to remind you why you fell in love with Martin in the first place, the Authentics are constructed the ol... Learn more...
1 - 15 of 15
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!