Certain items must be exchanged directly through the manufacturer if they are found to be defective. This includes tubes, strings, pickups, raw frame speakers, drum heads, drumsticks, cymbals, cowbells, and harmonicas. These items can only be returned to us if they are unopened. details
"Service has always been great, and this is my fourth time buying audio equipment for the church! What are the odds?" - customer on November 23, 2008
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